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Privacy Policy

1. Introduction Spiceplanet Foods LLP ("The Company") is the licensed owner of the brand Spiceplanet and the website www.spiceplanet.in ("the Site"). The Company recognizes the importance of your privacy. This policy details how we treat the information we collect on www.spiceplanet.in and other offline sources.

2. Consent: By using our website, you agree to the collection and use of your data by Spiceplanet in accordance with this Privacy Policy.

3. Information Collection 3.1 During registration and interaction with our Site, we may collect your personal information, including but not limited to:

  • Name, email addresses, phone numbers

  • Residential details (building, street, city, pin code, state, country)

  • Demographic details (age, gender, occupation, education)

  • Preferences for events and participation in surveys

3.2 We also collect browsing data such as:

  • Referral websites, pages visited, session duration

  • Click patterns, device type, operating system version

  • Cookie data for personalized experience and analytics

3.3 We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will seek parental consent or delete the information.

4. Method of Collection 4.1 Information is actively collected when you voluntarily register, post comments, or engage with surveys and emails.

4.2 Passive collection through tracking tools, Google Analytics, cookies, and web beacons is also employed.

5. Use of Personal Information 5.1 The information is used for order confirmation, personalized features, promotional offers, customer surveys, and contest notifications. 5.2 We engage in advertising through Google Ad network and may share non-personal aggregate information with partners for service enhancement.

6. Sharing of Information 6.1 Your financial information is strictly used for transaction purposes and is not shared, except as required to provide requested products or services. 6.2 We may share collective consumer information with partners or third parties for promotional offers, fraud prevention, legal compliance, and other lawful purposes.

7. User Choices and Rights 7.1 You have the option to opt-out of promotional communications. To unsubscribe, email us at info@spiceplanet.in . 7.2 The Site employs necessary measures to protect your information, though absolute security cannot be guaranteed.

8. Correction of Information For corrections or updates to your information, please modify it directly on the Site or contact us at info@spiceplanet.in

9. Policy Updates The Company reserves the right to update this policy. Changes are effective upon posting on the Site. Regularly review this policy for updates.

10. Grievance Redressal For grievances related to this policy, contact our appointed Grievance Officer at:

  • Address: #61,5th Cross, 3rd Main, Kothnur Dinne, J P Nagar 8th Phase, Bengaluru - 560078

  • Phone: +91 6363519344

  • Email: info@spiceplanet.in

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