Shipping, Returns & Refunds
Shipping Policy
At Spiceplanet, we offer fast and reliable shipping options to ensure that you receive your order in a timely manner. Our products are carefully packaged to guarantee that they arrive in perfect condition.We are proud to support local, smaller farmer communities and offer a wide range of organic and sustainable food products. From spices and rice to cooking oils, saffron, tea, and coffee, we have everything you need to elevate your cooking game.Shipping costs are calculated based on the weight and size of your order, and we offer cost effective shipping on all orders. We ship to all locations within INDIA and offer international shipping as well. Please note that international shipping rates may vary depending on your location.If you have any questions about our shipping policy, please don't hesitate to contact us.
Return & Exchange Policy
We believe in the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns and exchanges within 7 days of the purchase date.To initiate a return or exchange, please contact our customer service team with your order number and reason for the return or exchange at support@spiceplanet.in. We will provide you with instructions on how to proceed.Please note that the product must be in its original condition and packaging, and the customer is responsible for the return shipping costs. Once we receive the product and confirm that it is in its original condition, we will issue a refund or exchange as requested.If you have any questions about our return and exchange policy, please don't hesitate to contact us.
Refunds
Refunds are processed to the original source from which the payment is done within 3 business days. However, depending on your financial institution, it may take upto 14 days to get the same credited to your account